Career

At Shadow Agent Inc., we offer an essential service as secret shoppers, diving into the world of our client's businesses to provide crucial insights about their customer service. Once commissioned, our agents discreetly visit designated locations, armed with resources needed to experience the client's offerings, be it products or services. The goal is to create a detailed report outlining employee interactions, service quality, and overall customer experience.

 

Our services are particularly useful when clients receive complaints or when they feel the need to enhance their customer service. In this covert operation, your identity remains confidential, as our operation is based on subtlety and secrecy. For every completed assignment, you'll receive a $500 compensation, alongside bonuses for transportation and dining expenses, if applicable.

 

Shadow Agent Inc. provides flexible working hours without demanding long-term commitment. Our aim is to gather valuable feedback on customer service across various shops, stores, restaurants, and services in your vicinity. Apply below to become part of our team.